Refund policy

Redmoon accepts returns of unopened products within 30 days of delivery.

To be eligible for a return, the item must be unused, sealed, in its original packaging, and accompanied by proof of purchase. Opened dietary supplement products cannot be returned unless required by law or approved by Redmoon customer support.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Once the returned item is received and inspected, Redmoon will notify the customer whether the refund is approved. Approved refunds will be issued to the original payment method.

Damaged, defective, or incorrect items should be reported within 7 days of delivery with photos of the package and product.