Shipping policy

Orders are processed during normal business days. Processing times may vary during launches, holidays, or high-volume periods.

Shipping rates and delivery estimates are shown at checkout when available. Delivery times are estimates and are not guaranteed. Redmoon is not responsible for delays caused by carriers, customs, weather, incorrect delivery information, or events outside our control.

Customers are responsible for providing a complete and accurate shipping address. If an order is returned due to an incorrect address or failed delivery attempt, additional shipping charges may apply.